FAQ's
Who shouldn’t use NYK?
NYK has nicotine. So please don’t use it if …
You’re under 18 … pregnant or breast feeding … have diabetes, heart disease or high blood pressure … or if you’re taking medication for depression or asthma.
Always ask your doctor before using any electronic cigarette product.
Why is NYK the best?
There are poorly manufactured products out there that don’t deliver. We know you don’t want a poor substitute for something you enjoy doing, so we’ve set out to create a market leading product that leaves the rest of the pack behind.
The big difference between NYK and other electronic cigarettes on the market is that we just don’t compromise. No more dubious standards, or inferior ingredients. NYK is about bringing you the very best technology, craftsmanship, cartridges, flavour and quality – so you get the experience you’re looking for, every time.
Why is NYK so much better than traditional cigarettes?
Every single time you draw the smoke of an ordinary cigarette into your lungs, you’re inhaling smoke, tar and around 4,000 cancer-producing chemicals. It’s the same for anyone who’s nearby and breathes in your smoke. That’s why ordinary smoking is such bad news.
NYK has no smoke, no tar, none of the chemicals. It doesn’t burn anything, and leaves no ash or lingering smell. NYK uses the purest liquid made in the U.S. from U.S. ingredients in an FDA-registered facility subject to the highest standards of manufacture and quality control.
All this allows smokers to continue using nicotine and enjoying the smoking experience without any of the risks or hazards associated with cigarette smoke.
Which social media can I use to interact with NYK ECIGS?
We have a Facebook page https://www.facebook.com/nykecigs We have a Twitter page https://twitter.com/NYKecigs
Using NYK
How does it work?
Here’s the idea: instead of harmful smoke, you inhale harmless water vapour, which also gives you a hit of nicotine.
How? A battery heats and vaporises a liquid cartridge when your draw on the filter. The vaporising technology is really important. But the real key is in the quality of the cartridge and its liquid ingredients.
Which NYK is right for me? …
NYK is about putting you in control and giving you the freedom to choose. NYK comes in different strengths and flavours, A tweak here and a tweak there - and you’ll find just the right NYK for you! We currently offer Disposable in 3 Flavours, Rechargeable in 6 flavours, and The Manhattan Tank System in 23 flavours, available in 5 strengths.
Starting out …
Most people start with our Starter Kit. It’s easy. It’s rechargeable. It just works.
We have 2 rechargeble options. Our Rechargeable range offers a smaller e-cigarette where you simply throw away the used cartridge and replace with a new one. Perfect for those who want the feel of a traditional cigarette, hassle free and small enough to fit in your pcoket or purse.
Our 2nd option is The Manhattan Tank System with its array of 23 flavours in multiple strengths. Perfect for those who want the flexibility to choose the desired strength and vape for longer periods.
Smoke Free NYK
So there’s really no smoke?
Absolutely none. With NYK you inhale a water vapour containing nicotine. The vapour even looks like tobacco smoke. So if your thing is blowing rings, you still can.
Because we don’t compromise, inhaling and exhaling – or “vaping” – a NYK feels and tastes like you’re smoking tobacco. The difference is, smoke is harmful. NYK vapour is pure, and purely harmless. It simply evaporates into the air.
Can I use NYK anywhere?
Pretty much. No Smoking laws are about banning tobacco smoke. NYK doesn’t have any. Just be aware that some people may complain until they know. Often if you explain what you’re doing people are genuinely interested. After all, NYK is a seriously cool alternative to smoking!
Some places may say they don’t allow electronic cigarettes. That’s their right.
Mostly you’ll be free. Where you’re not, be cool and understanding.
Will NYK help me quit?
That’s up to you. NYK hasn’t yet been approved as a device to help you stop smoking. It gives you a nicotine hit, and nicotine is addictive. What’s for sure is - NYK can entirely replace smoking, and all the bad stuff that goes with it.
Where can I buy NYK?
On-line – at our secure site 24/7, every day of the year.
At shops – More and more retailers are selling NYK. Please contact us for your nearest location.
How secure is your on-line shop?
We know you want to feel totally safe when buying on-line. So every on-line transaction you make at our shop is protected using SSL (Secure Sockets Layer) technology which shows up as a “padlock” icon in your Internet Explorer and Firefox browser. SSL encrypts the transmission of your payment information so only the parties involved in the transaction can read the information.
What’s more at NYK your information will NEVER be shared with or sold to anyone else.
How long will it take to get my order?
We know how much it matters not to run out of NYK, so we’ve taken a lot of care to ensure you’ll always get your order fast and reliably.
Once you’ve confirmed your order we get it off to you within 1 business day (so remember over the weekend it’ll take a bit longer)
You have the flexibility to choose from our standard tracked delivery, or our Express Next Day (1 hour window) option.See our shipping guide for more info.
As soon as your order is packed and ready to be shipped, we send you an email to tell you. We also send an order tracking number and a link that allows you to track where your package and when it will arrive.
NYK Rechargeable
Why are NYK cartridges and atomizers different?
NYK cartridges combine state-of-the-art technology with the very finest and purest ingredients - literally. The cartridge and atomizer are one unit. This ensures you’ll never get any of the issues of vapour or flavor inconsistency that some other products have.
NYK technology is designed to give you the very best experience every time. So you can benefit from the very best flavours manufactured in the USA.
What’s in a NYK cartridge?
The ingredients are: USP Grade Nicotine, USP Grade Glycerin, USP Grade Propylene Glycol, Natural & Artificial American flavours.
Can I get different nicotine strengths?
Our Rechargeable range is offered in low strength. We offer multiple strengths in our ACQUA Range. NYK is made so you can find just the right balance of flavour and strength that suits you. It may help to know that vapour gives you a smaller amount of nicotine than you get from traditional cigarettes.
NYK Disposable cartridges
How long will a NYK cartridge last me?
It depends a bit on how you use NYK, but here’s a rough guide:
NYK Disposables – will give you around 400 puffs (the equivalent of about 40 ordinary cigarettes).
Remember, you can’t recharge a NYK Disposable battery, or refill the cartridge. So once used, be sure to recycle.
How long does a NYK battery last?
NYK batteries all use lithium-ion technology. Only use NYK accessories to recharge NYK batteries.
NYK e-cig battery – will last up to 300 puffs.
Please note: NYK Disposable can’t be recharged.
My NYK recharge light is blinking 5 times. What does that mean?
It’s just an indicator that the battery has been overused. You don’t have to recharge it – just leave it for a minute, and you’ll be ready to go again.
ACQUA Eliquid & Manhattan Tank System
How long does the ACQUA E-Liquid last?
Generally speaking it should last between 4 to 7 days but again this is very dependent upon how often you smoke. Put simply, an average smoker of 15 cigarettes a day using a 10ml e-liquid won’t need to replace the liquid for a week.
How many cigarettes is one ACQUA bottle equivalent to?
One ACQUA 10ml E-liquid bottle is equivalent to 200 cigarettes.
What goes into ACQUA E-liquid?
One ACQUA E-Liquid consists of 4 main ingredients; Nicotine, Propylene Glycol (PG), Vegetable Glycerine (VG) and food standard flavouring..
How long does the ‘Manhattan’ battery last?
Typically the Manhattan battery will last you throughout the whole day and continuous nonstop use the battery will last 6 hours.
How much money will I save?
Based on 10 cigarettes a day at £5 that’s £35 per week and £140 per month. ACQUA E-Liquid one bottle per week costs £3.99 and £15.96 per month saving you £124.04 every month, and a minimum of just under £1500 a year.
How many refills do I get from a 10ml bottle?
From a ACQUA 10ml bottle you will be able to refill the Manhattan clearomiser approximately 7 times.
If I smoke ‘10’ cigarettes a day what strength will I need?
High (24mg): 15 or more cigarettes per. Medium (18mg): between 10-15 cigarettes per day. Low (11mg): 10 per day. Ultra Low (6mg): less than 10 per day. Zero(0mg): if you wish to cut out nicotine entirely.
How is your liquid tested, is it safe?
ACQUA E-Liquid is tested and certified through independent bodies that have some of the most comprehensively equipped UKAS accredited facilities in Europe. It is recognised for independently testing and certifying conformance to a wide range of international standards and regulations and holds over 100 accreditations and approvals.
Isn’t nicotine bad for you?
No. Nicotine is almost completely harmless in most people, and in many ways it is very much like caffeine in coffee
How often should I need to change my clearomiser?
It really depends on what juice you use and how much you vape, some people prefer to keep different clearomisers for different types of flavours one for fruit flavours, one for menthol flavours and another for tobacco flavours. When your juice starts having a "off" taste it's good to get a fresh one, usually a month.
Are Electronic Cigarettes safe?
Although electronic cigarettes are safer than smoking regular tobacco cigarettes they don't contain tobacco, tar or cancerous toxins, they do still contain nicotine which is addictive and safe in small measured doses. The safety of electronic cigarettes is still being tested but so far reports have suggested that they don't harm as smoking regular cigarettes. There are also no known passive smoking risks with electronic cigarettes.
How long does it take for my Manhattan battery to charge?
It will take approximately 150 minutes for your Manhattan battery to be fully charged. Depending on what method you use to charge i.e. USB in computer or wall plug.
How will I know my Manhattan battery is fully charged?
When the Manhattan battery is fully charged the NYK USB charger LED will turn green.
I have fully charged my Manhattan battery and the power button is working when I press it but I'm not getting any vapour.
See video in video gallary
How do I clean my clearomiser?
See video in video gallary
My Manhattan clearomiser is leaking.
See video in video gallary
How do I fill my Manhattan tank with ACQUA E-Liquid?
See video in video gallary
Shipping
How much is shipping?
Free delivery is offered on all order over £29.00
Our Standard Tracked Delivery service is charged at £2.99. Delivery can take 3-4 working days.
Our Express Next Day Delivery service is charged at £5.99 with a 1 hour delivery window. (email address & phone number is required for this service).
Same Day Dispatch is offered for orders recieved before 2pm.
Offshore deliveries are dispatched using our Standard Tracked Delivery service.
For full details, please select the 'Shipping information' option at the top of the page.
Do you ship overseas?
International Shipping – Starts at 9.99. and can take 6-10 days to deliver from dispatch. We will aim to process your order within 24 hours. We will deliver to following destinations.
European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia ,Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden
Non European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland
Rest of the World
Australia , Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA
If your country is not listed, please contact us first to get rates before placing your order.
Returns
Returns & Exchanges
Please click here or click on the Returns & Exchanges on the top banner for details.